Twitch-VOD-Manager/docs/src/pages/troubleshooting.mdx
xRangerDE 78378b9812 Improve live download status and add debug logging (v3.7.8)
Keep queue visibility synced while downloads run, show richer per-item progress/error states in the sidebar, and write backend downloader diagnostics to ProgramData debug.log so instant start/stop failures can be traced on user systems.
2026-02-13 12:10:11 +01:00

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---
layout: ../layouts/BaseLayout.astro
title: Troubleshooting
description: Fix common Twitch VOD Manager issues quickly.
---
# Troubleshooting
## "Keine VODs" after adding streamer
1. Ensure the streamer exists and has archive VODs.
2. Press **Aktualisieren**.
3. If you use credentials, re-save `Client ID` + `Client Secret` in **Einstellungen**.
4. Check bottom status bar:
- `Verbunden` in authenticated mode
- `Ohne Login (Public Modus)` in credential-free mode
The app retries auth automatically on expired tokens and can continue in public mode without credentials.
## "Streamer nicht gefunden"
- Use login name only (no URL, no `@`).
- Names are normalized to lowercase.
- Verify streamer spelling directly on Twitch.
## Clip/Cutter/Merge duration shows 0 or preview fails
Usually caused by broken `ffprobe` detection.
Check:
```bash
ffprobe -version
```
If missing, install FFmpeg package that includes `ffprobe` and restart app.
## "Streamlink not found"
Install streamlink and verify:
```bash
streamlink --version
```
Then restart the app.
## Auto-update does not trigger
Release must include all of:
- `latest.yml`
- `Twitch-VOD-Manager-Setup-<version>.exe`
- `Twitch-VOD-Manager-Setup-<version>.exe.blockmap`
Tag version must match app version (example: `v3.7.6`).
## Debug log for failed downloads
From `v3.7.8`, detailed downloader logs are written to:
`C:\ProgramData\Twitch_VOD_Manager\debug.log`
If a download instantly switches from `Stoppen` back to `Start`, check the latest lines in that file for streamlink exit reasons.